Shipping

• Delivery areas : Taliorigin offers delivery of its products in metropolitan France and other countries. For any specific delivery request, please contact us by email at hello@taliorigin.com.

• Processing times : Orders are generally prepared and shipped within 1 to 3 business days following payment validation. During periods of high demand, these times may be extended.

• Shipping costs : Shipping costs vary depending on the destination and the shipping method selected. The exact amount will be indicated at the time of order validation.

• Carriers : Taliorigin works with reliable carriers to ensure that your products arrive in the best conditions. Once the package is shipped, you will receive a tracking number to follow the progress of your order.

• Delivery time : Delivery times vary depending on the destination and the shipping method chosen. For mainland France, delivery times are generally 2 to 5 working days.

Return policy

At Taliorigin, we want to offer you complete satisfaction with our products. However, if you are not satisfied with your purchase, we offer the following options:

• Withdrawal period : In accordance with the provisions of Article L221-18 of the Consumer Code, you have a period of 14 days from receipt of your order to exercise your right of withdrawal without having to provide a reason or pay penalties, with the exception of return costs.

• Return Policy : Only unopened, unused and undamaged products may be returned for a refund. Products must be returned in their original packaging, along with proof of purchase.

• Return Procedure : To initiate a return, please contact us at [email address] with your order number and the reason for the return. We will provide you with instructions on how to return your package. Return shipping costs are the responsibility of the customer, unless we are at fault.

• Refund : Once the return is received and inspected, we will process the refund within 14 days. The refund will be made to the payment method used at the time of purchase.

• Damaged or Defective Products : If you receive a damaged or defective product, please contact us within 7 days of receipt for a quick solution (exchange or refund). Proof of damage (photos) may be requested.

Contact

For any questions regarding our shipping and return policy, you can contact us at: hello@taliorigin.com.