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General Conditions of Sale

Preamble

These General Terms and Conditions of Sale (hereinafter "GTC") apply between the company Taliorigin, represented by Yasmine Wajih, self-employed entrepreneur registered under SIRET number 984 323 790 00019, whose head office is located at 45 rue de l'Amiral Mouchez, 75013, Paris (hereinafter "Taliorigin"), and any natural or legal person (hereinafter "the Customer") wishing to make a purchase via the website www.taliorigin.com (hereinafter "the Site").

By placing an order on the Site, the Customer unconditionally accepts these General Terms and Conditions. Taliorigin reserves the right to modify these General Terms and Conditions at any time, but the applicable General Terms and Conditions are those in effect on the date of the Customer's order.

1. Products

Taliorigin mainly markets saffron from the Taliouine region of Morocco. The products offered are described and presented with the greatest possible accuracy. In the event of an error or omission in this presentation, Taliorigin cannot be held responsible.

2. Orders

Any order placed on the Site constitutes acceptance of the prices and descriptions of the products available for sale. Taliorigin undertakes to honor orders received within the limits of available stocks. In the event of unavailability of a product, Taliorigin will inform the Customer by email.

3. Price

Prices are indicated in euros (€) and are inclusive of all taxes (TTC). Taliorigin reserves the right to modify prices at any time, but the products will be invoiced at the price in effect at the time the order is validated.

4. Payment

Payment is made online by credit card, via a secure payment system. The order will be processed upon validation of payment.

5. Delivery

The products are shipped to the delivery address indicated by the Customer when ordering. Taliorigin undertakes to ship orders as soon as possible, but cannot be held responsible for a delay in delivery attributable to the postal services or a case of force majeure.

6. Right of withdrawal

In accordance with the provisions of Article L221-18 of the Consumer Code, the Customer has a period of fourteen (14) days to exercise his right of withdrawal, without having to provide reasons or pay penalties, with the exception of return costs.

7. Warranty and liability

Taliorigin guarantees the conformity of the products to the specifications indicated on the Site. In the event of a defect found, the Customer is invited to contact Taliorigin to obtain an exchange or a refund.

Taliorigin cannot be held responsible for indirect damages resulting from the purchase of the products.

8. Personal data

The information collected on the Site is necessary for processing orders and is processed in accordance with Taliorigin's Privacy Policy. The Customer has the right to access, rectify and delete their personal data.

9. Disputes

These General Terms and Conditions are subject to French law. In the event of a dispute, an amicable solution will be sought as a priority. Failing this, the dispute will be brought before the competent court.

10. Contact

For any questions or complaints, the Customer can contact Taliorigin by email at the following address: hello@taliorigin.com.